Refund Policy

🔄 Refund Policy (7-Day Coverage)

At Pandora's Kart, we’re committed to delivering quality products that spark joy and improve your everyday life. However, if something’s not right, we’ve got you covered — under our 7-Day Refund Policy.

✅ Refunds Are Eligible If:

You may request a refund within 7 days of receiving your order if:

  • The product arrives damaged, defective, or not as described

  • You receive the wrong item

  • Your order is lost in transit and doesn't arrive within the guaranteed delivery timeframe

📸 Photo or video proof is required for all refund claims to be processed.

❌ Refunds Are Not Applicable If:

  • You change your mind after ordering

  • You provide an incorrect shipping address

  • The product shows signs of wear, misuse, or accidental damage

  • Your refund request is made after 7 days of delivery

  • Delivery is delayed but still within the expected window

⚠️ Please Note:

  • We do not offer returns due to our international fulfillment process.

  • Refunds are processed to your original payment method within 3–7 business days after approval.

  • In certain cases, we may offer a partial refund or replacement item instead of a full refund.

📩 How to Request a Refund:

  1. Contact us at [your email] within 7 days of delivery

  2. Include your order number and photo/video proof of the issue

  3. Our team will review your request within 24–48 hours

We believe in fair policies that protect our customers and ensure the sustainability of our store. Thank you for understanding and supporting a brand that delivers quality and reliability.